FAQ

Does it cost more to book with Viva la Magia than booking directly?

No! Our expert planning service is completely free. The price you pay is never higher than booking directly with Disney, Universal, or other suppliers. We often access special promotions that save you money, plus personalized service and gifts.

Who do I pay for my vacation? Is the reservation with you?

Payments go directly to the suppliers (Walt Disney Travel Company, Universal Parks & Resorts Vacations, etc.), ensuring secure bookings and the benefits of official policies. Viva la Magia acts as your professional planning intermediary.

What are the benefits of booking with a Viva la Magia agent?

You save time and stress on complex planning, get expert advice with insider tips, continuous price monitoring, personalized itineraries, and in-trip support from a dedicated expert.

Why does your Better Business Bureau (BBB) A+ rating matter?

The A+ accreditation is an independent guarantee of our commitment to ethical business practices, transparency, and customer satisfaction. It shows professionalism and reliability.

Do you only book Disney and Universal vacations?

No: we're a full-service travel agency. We also book cruises, all-inclusive resorts, car rentals, and travel insurance, worldwide.

Are you also cruise experts?

Yes. We're active CLIA members and work with Disney Cruise Line, Royal Caribbean, Carnival, MSC, Norwegian, and more.

Are your agents officially certified?

Yes. They completed official training, including College of Disney Knowledge graduation and the Universal Orlando Resort Specialist certification.

What is the first step to start planning my trip?

Request a free quote from the homepage button. An agent will reach out to learn your needs and build a tailored proposal.

Can you help with dining reservations and park activities?

Yes. We help with the hardest dining reservations, special experiences, and structuring your park days to minimize waits.

Where is Viva la Magia located?

Our main operations are based in Orlando, Florida, right in the heart of the world's top vacation destinations.